Terms & Conditions

Ordering Policy
Please verify the time required for each product before ordering. If you have ordered without giving us a sufficient notice as per the indicated time in the product page, we would be unable to deliver the product. So please ensure that you read the terms and conditions against each product before ordering. An order can only be rescheduled and cannot be cancelled. We ensure that all the products published on this site are available for ordering, however in certain cases, if the ordered product is unavailable another product of equal value would be delivered. Also be aware that the weights indicated are approximate and might vary.

The image selected will match upto 80% of the actual cake in terms of brightness of the colors and 3D presentation of the figures, since they are all hand made.
All our cakes are hand crafted by our skilled chefs/artists. Different chefs have different ways of recreating the pictures into your cakes.
There will never be an exact match with the picture in the website.

Refund Policy
Since cakes are perishable goods and are made to order, we would not be able to provide any refunds. No refunds for wrong addresses, recipient unavailable and other causes beyond the control of us would be entertained

Shipping Policy
We take sufficient care in shipping your orders. Cakes are delicate and are prone to damage in vehicles traveling in city traffic. Though we have special vehicles and equipments to handle them, we would advice our customers to be aware of the damage that could be caused during the shipping. No refunds either in part of in full would be provided in case of shipping related damages.

Copyright And Trademark Policy
All content on this website including the logo, graphics, text, design, is the property of cakesberg and protected by copyright. No part of the content shall be copied, downloaded, uploaded, published and transmitted without prior, written permission from cakesbergrom cakesbergprior, written permission from cakesberg